Last Updated: June 25, 2024

If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.

This Agreement is between MageMetrics SA and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below.

If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.

Cover Page

Order Form

Framework Terms: This Order Form incorporates and is governed by the Framework Terms that are made up of the Key Terms below and the Common Paper Cloud Service Agreement Standard Terms Version 2.0, which are incorporated by reference. Any modifications to the Standard Terms made in the Cover Page will control over conflicts with the Standard Terms. Capitalized words have the meanings given in the Cover Page or the Standard Terms.

Cloud Service: an AI-driven data platform for business leaders making it possible to gather and transform your data sources into valuable KPI's, overviews and strategic insights forming a single source of truth across your organization without the need of heavy IT processes.

Order Date: The Effective Date

Subscription Period: 1 year(s)

Cloud Service Fees: Fees for our cloud service are determined on a case-by-case basis, reflecting the bespoke nature of each deployment. Pricing depends on several key factors including the volume of data processed, the frequency of data refresh, and the number of data connectors used. Given the beta stage of our product, we tailor our pricing to fit the specific needs and scales of each customer.

Payment Process: Bill by invoice: Provider will invoice Customer Annually. Customer will pay each invoice within 30 day(s) from Customer's receipt of invoice.

Non-Renewal Notice Period: At least 30 days before the end of the current Subscription Period.

Key Terms

Customer: The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word "Customer" in the Agreement will mean that company.

Provider: MageMetrics SA

Effective Date: The date Customer first accepts this Agreement.

Governing Law: The laws of Switzerland.

Chosen Courts: The courts located in Switzerland.

Covered Claims:

      Provider Covered Claims: Any action, proceeding, or claim that the Cloud Service, when used by Customer according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else’s intellectual property or other proprietary rights.

      Customer Covered Claims: Any action, proceeding, or claim that (1) the Customer Content, when used according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else’s intellectual property or other proprietary rights; or (2) results from Customer’s breach or alleged breach of Section 2.1 (Restrictions on Customer).

General Cap Amount: The fees paid or payable by Customer to provider in the 12 month period immediately before the claim

Notice Address:

For Provider: notices@magemetrics.com

For Customer: The main email address on Customer's account

Attachments and Supplements

DPA: https://www.magemetrics.com/dpa

Changes to the Standard Terms

Refund Policy: Payment obligations are non-cancelable and, except as expressly stated in this Agreement, non-refundable.